Careers - Kovach Eye Institute
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Marketing Specialist

Job description:

  • Marketing Specialist
  • Location: 152 N. Addison Ave, Elmhurst, IL 60126
  • Employment Type: Full Time (On-Site)
  • Department: Marketing

Roles & Responsibilities:

The Marketing Specialist supports the marketing and sales department’s initiatives with the planning, executing, and tracking of marketing programs such as digital marketing, event planning, social media, and content creation (forms, marketing collateral, and graphic design). This role requires swift, agile execution, and frequent changes.

  • Prepare and edit a range of marketing pieces and internal documents including forms, printed collateral, email blasts, and social media content
  • Coordinates creation, ordering, printing and distribution of marketing materials
  • Manage social media platforms (LinkedIn, TikTok, Instagram, and Facebook)
  • Assist with website content updates and edits
  • Gather materials for presentations, including proposals, slide decks, and videos
  • Organize and execute events including venue selection, catering, and sponsorship
  • Coordinates e-newsletter distribution and develops content for patient testimonial, internal company announcements videos and external promotional videos
  • Assist other departments within organization to prepare collateral, printed swag, and other promotional elements, as needed
  • Enforce brand/graphic standards to ensure a consistent brand identity within the market
  • Maintains relationships with industry contacts and key strategic partners, including digital marketing agency, printing vendor and video vendors
  • Assist Senior Marketing Manager with select project budgets, invoicing and payments as needed
  • Special projects as assigned by Senior Marketing Manager

Required Skills and Qualifications:

  • Bachelor’s degree in Marketing, Communication, Graphic Design or related field
  • 1-3 years of experience in marketing or content creation role (experience in healthcare a plus)
  • Knowledge of available social media tools and platforms
  • Strong computer skills; working knowledge of Microsoft Excel, Word, and PowerPoint, with ability to learn internal database programs
  • Proficient in Adobe Creative Suite (InDesign, Photoshop, Illustrator)
  • Strong written and oral communication skills
  • Detail-oriented and strong organizational and problem-solving skills
  • Ability to work under pressure and motivation to succeed in a fast-paced environment
  • Excellent time management and multitasking skills with the ability to prioritize tasks with minimal supervision
  • Team player with strong interpersonal skills with friendly, outgoing disposition


  • Mission-Focused: Understands, embraces and lives the mission of the practice. Effectively keeps others focused on the mission.
  • Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
  • Collaborator: Understands the roles and contributions of all stakeholders and works to creak engagement with all parties.
  • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
  • Visionary: Confronts the complex realities of the environment and simultaneously maintains develops and implements ideas that protect and anticipate future opportunities.
  • Team-Builder: First ensures that the right people are in the right roles at the right times; fostering commitment, trust, and collaboration among a diverse set of team members, leaders and stakeholders.
  • Business Acumen: Possesses a high-level of broad business and management skills and is effective at generating revenue from various business lines for the organization and developing viable organizational structures.

Type/Expected Hours of Work:

This is a full-time position. Days and hours of normal work are Monday through Friday, 9 a.m. to 5 p.m. This position may require occasional evening/weekend hours. Minimal travel required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Affirmative Action/EEO statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Ophthalmic Technician Scribe

Would you like be a part of a whole new level of Concierge Healthcare? We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and transforming their lives. When you join KEI, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the platform of hope for our patients. Kovach Eye Institute’s mission is the relentless pursuit of providing the finest and most advanced vision correction and visual health available today along with a patient experience that is absolute World-Class. Fantastic compensation, full benefits package, advancement opportunity, and an exciting fast paced work environment are all included.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Kovach Eye Institute, the premier provider of ophthalmic care in Chicagoland, is seeking an experienced Ophthalmic Technician and Scribe for our office locations in Elmhurst, Naperville, South Barrington and Lincolnwood.

The Ophthalmic Technician performs a range of duties which includes preparing the patient to see the physician (preliminary exam, medical history, and testing), preparation for examination and treatment rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning and maintaining ophthalmic instruments and assisting the physicians during minor surgical and laser procedures.

  • Provides primary ophthalmic care to patients and acts as clinical assistant to the physician
  • Performs complete ophthalmic history and preliminary exams, sub-specialty tests (refractions, VF test, Amslers, Muscle Testing, Pupil Examinations, Topography, OCT IOL Masters/Ascans, Optos Fundus Camera, etc.)
  • Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit
  • Accurately records all information in EMR system according to established standards and physician requirements
  • Prepares patients for ophthalmology examination by dilating pupils, changes in visual acuity, elevated extraocular pressure, or blood pressure and communicating results to Attending Physician
  • Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
  • Readily scribes for physician
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential.
  • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures along with complying with legal regulations
  • Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and promptly reporting equipment issues
  • Performs set standard number of patient work-ups based on established times while maintaining quality of customer service
  • Possesses a collaborative team-oriented attitude
  • Possesses strong organizational skills
  • Exhibits strong ability to be proactive and take initiative
  • Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals


  • Exceptional verbal and written communication skills in order to establish excellent rapport with our patients.
  • Excellent interpersonal and customer service skills
  • Ability to function independently and well in a high-paced and at times stressful environment.
  • Ability to prioritize and handle a variety of tasks with proven flexibility

Travel required

  • Frequent travel between multiple Chicagoland locations is to be expected

Required Education and Experience:

  • Minimum 1 year of relevant experience and/or training, or equivalent combination of education and experience
  • Strong knowledge of medical office procedures
  • Proficient in computers and relevant software applications and practice management technology
  • Knowledge of customer service principles and practices

Preferred Experience:

  • Customer Service/Concierge experience
  • Cash pay healthcare practice experience
  • Ophthalmic/Optometric background
  • Spanish or Polish Speaking


Monday – Friday & 2 Saturdays per month

Affirmative Action/EEO statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Employment Application

630-833-9621 locations request an appointment patient registration LASIK Special